Support
Last updated 2026-08-01
Static Radio is a small independent project run by actual people. There's no ticket system and no phone tree. If something is wrong, or you just want to talk, write to us and a human will read it.
We usually reply within a couple of days.
Listening problems
If audio won't start, cuts out, or a station looks stuck, try the usual first round: check your connection, then fully close and reopen the app. Static streams a shared, time-synced schedule, so a brief reopen re-syncs you to where everyone else is. If it keeps happening, email us and tell us your device, your OS version, and roughly when it happened.
A show or episode looks wrong
Email us with the station and show name if something feels off-brief, broken, or miscategorised (playing on a station it doesn't fit, cut off mid-episode, filed under the wrong topic, that kind of thing), and we'll take a look.
You make a show we broadcast
Static plays full episodes straight from public RSS feeds; we don't re-host or alter your audio. If you'd rather not be on the dial, opt out and we'll take it down fast, no hard feelings and no explanation needed. If you think a show belongs on Static, suggest it.
Community bulletins
Want to run a 30-second community bulletin on a station? Start at post a bulletin, and see what's already booked on the public schedule. Questions about a bulletin you already booked, a receipt, or a refund go to the email above; include your bulletin number if you have it.
Your data and privacy
What we collect and how to have it deleted is laid out on the privacy page. Deletion requests and privacy questions can go to hello@staticradio.app.